Customer Satisfaction

Sales Representative

Thinking about this most recent purchase from Daltec’s Sales Representative, please share your experience with the following:

Easy to Communicate

Strongly Disagree

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Strongly Agree

Clear selection

Efficient

Strongly Disagree

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Strongly Agree

Clear selection

Knowledgeable

Strongly Disagree

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Strongly Agree

Clear selection

Professional

Strongly Disagree

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Strongly Agree

Clear selection

Helpful

Strongly Disagree

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Strongly Agree

Clear selection

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Project Manager

Looking back over the previous purchase or new purchase. Please share your experience with our project management on the following:

Is responsive to your needs

Strongly Disagree

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Strongly Agree

Clear selection

Identified improvement opportunities that are valuable to your business

Strongly Disagree

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Strongly Agree

Clear selection

Understand your business priorities

Strongly Disagree

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Strongly Agree

Clear selection

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Satisfaction

Please share with us your level of satisfaction with these statements about Daltec as a company.

Daltec understands the needs of the customer

Strongly Disagree

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Strongly Agree

Clear selection

Daltec is instrumental in driving solutions to address the needs of your company

Strongly Disagree

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Strongly Agree

Clear selection

Daltec customer service is exceptionally good

Strongly Disagree

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Strongly Agree

Clear selection

Daltec product cost is reasonably competitive in the market

Strongly Disagree

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Strongly Agree

Clear selection

Daltec understands the quality required in the industry to provide

Strongly Disagree

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Strongly Agree

Clear selection

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Recommendation

I would recommend Daltec to a friend, colleague and/or in the industry.

Yes

No

Clear selection

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Delivery

Were your products delivered as promised?

Yes

No

Clear selection

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Quality

What is your overall satisfaction with the quality with recent purchase?

Not at all Satisfied

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Completely Satisfied

Clear selection

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Anything else?

What one thing could we do to serve your business needs better?

Clear selection

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